Lead Info Tags is a simple lead form that car shoppers on OfferUp receive when they first interact with your dealership. Any time a car shopper interacts with a promoted placement and wants to chat with a dealer, the car shopper will be prompted to provide name, phone, email automatically if requesting a “rapid response” from you.
What happens when a user clicks on your listing?
From the moment a car shopper interacts with your listing, they are prompted to provide their contact info to you. Here’s how it works:
Car shoppers will start a chat
Direct contact information is prefilled based on their OfferUp profile
The car shopper can choose to send it to you
The car shoppers contact information is provided to you in the chat, and can be shared directly to your CRM or email
Remember, Lead Info Tag is not a replacement for Live Chat and car shoppers still expect you to interact with them through Live Chat.
If you want to learn more about OfferUp's Verified Dealer Program, or how Lead Info Tags can be sent directly to your CRM, contact us at https://go.offerup.com/autos.